We've had these questions a few times over the years so thought it might be a nice resource for you.
How long does a shoot take?
We will typically block out an hour and a half for a shoot and about 2 for newborn babies. We like to make sure there is plenty of time as most shoots are done within an hour.
What if we get sick?
Call us and we'll make another time. Sick people = not so awesome pictures. Obviously give us as much notice as possible though :)
You need to be comfortable and be yourself! Plain clothes are better than busy prints and patterns so avoid those. Dressing in a complimentary way is a good idea so think similar coolers but steer away from matchy-matchy - that look is pretty dated. We'll discus this more at your planning appointment.
What should we wear?
Feel free to bring as little or as much as you like! We don't have our own props here because we believe your portraits must be uniquely yours. Click here for some inspiration.
What do we bring along?
The more the merrier! The studio can accommodate about 20 family members at a time but we have a few tricks to work with bigger families. No additional charge for more people but you will want to buy more prints!
How many people can I bring?
At this point in time, we have designated weekends as our family time. We all have young families and are only too aware that we can't get this time back. We do take late appointments on Monday, Wednesday and Friday and also book in the odd 8:00am shoot to be as flexible as we can.
Are you open weekends?
Can we buy files?
Yes. As a full service professional studio our focus is to create archival photographic artwork for you to showcase on the walls in your home. However, we realise its important to many people to have digital versions too so we'll give you a Share-file (for digital use) of any print you buy.
Well that depends. Sometimes people spend a few hundred and just buy a couple of prints, other times people deck out their home with 8k worth of beautiful big wall art. Most families invest between $1500 - $3500 in their portraits and purchase a mixture off archival quality wall art, smaller gift prints and heirloom display albums.
How much does it cost?
We sure do. About 50% of our clients will choose to pay off their portrait order over a period of time. We can set you up with a simple direct debit payment plan to make sure you get everything that you want.
Do you offer Lay-by?
Absolutely! If you don't love the results from your photoshoot we will happily rebook another session at no extra charge or refund your session fee in full.
Do you have a guarantee?
We are fully insured and extensively trained in all aspects of this business including infant handling. Dean holds a diploma in Children's Services and is an accredited member and Master Photographer with the AIPP (Australian Institute of Professional Photography).